Privacy Policy

When you use our website or submit an estimate request, we may collect information you choose to provide. Estimate form submissions may include your name, phone number, email address, preferred contact method, city or service area, service details, notes, and uploaded photos.

We may also collect basic technical information when you visit our website, such as browser type, device type, and general usage data through analytics tools described below.

We use the information you provide to review estimate requests, respond to customers, schedule services, provide quotes, improve service quality, and communicate with customers about their requests.

Photos uploaded through our estimate forms are used only to review estimate requests and understand the scope of work. They help us provide more accurate guidance and prepare for service discussions.

This website uses Google Analytics to understand website traffic, pages viewed, approximate location, device and browser information, and general usage trends. This helps us understand how visitors use the site and improve the experience. We do not use Google Analytics to collect personally identifiable information you submit through our forms.

Shelton Services may use trusted service providers to operate the website and run the business. These may include website hosting, file storage, email delivery, analytics, and business communication tools. Examples include Vercel, Vercel Blob, Resend, Google Analytics, and Google Workspace or Google Voice. These providers process information only as needed to deliver their services to us.

Shelton Services does not sell customer information. We may share information only as needed to operate the website, respond to your requests, work with service providers, comply with legal obligations, or protect the business and our customers.

Estimate submissions and uploaded photos may be retained as needed for service records, communication, and business operations. If you would like to request deletion of information you submitted, please contact us using the details below.